Discover why families trust us for their dream vacation.
We believe in excellence in customer service and offer a wide selection of vacations to Disney World Destinations, Universal Orlando, Sandals/Beaches Resorts, and so much more. Our Disney Vacation Planners are knowledgeable about travel packages, hotels, and more. Whether you are going with your family or group of friends or co-workers, we will provide you with quality service and a memorable vacation. Don’t just take our word for it—explore our Testimonials to see how we’ve helped countless clients create unforgettable experiences.
We booked my first Disney trip on my own and thought I had a pretty good idea of how to plan for future visits. Until we decided to go to Disneyland. I had a very hard time finding tips, tricks, and information until I found a Disney Vacation Planner.
I found Carrie and I am so glad I did and we have used her for all my Disney trips since then! Carrie’s style was just what I needed. We needed someone to answer our questions and make us aware of things most people don’t know.
The transportation, resorts and even meals were much different than Disney World. Carrie even answered questions while on my trip. I talk to a lot of people that say they will just book on their own, but I recommend Carrie for a few reasons. 1) She notifies me of relevant info before I even find it on the blogs (when the gondolas were opening, discounts, etc) 2) She is a great resource for questions and 3) She gets us in the best rooms! Disneyland had a view of the fireworks and we had adjoining rooms with my parents.
We had a view of fireworks and Castaway Cay for the cruise (my kids still talk about sitting on the balcony watching the cruise ship pull into port there).
Somehow she was able to even get us into a cars room at Art of Animation when I couldn’t even book a room on my own. Our last vacation we stayed at Pop and we were perfectly centered between the pool, buses and gondolas! She always gets us adjoined or close to our other family members.Carrie’s personal touch of sending us something before our trips is something the kids look forward to now and I do too!
The first trip was a cooler backpack that we have used during every single trip. There are a lot of things I wouldn’t have known or been prepared for if we didn’t use Carrie who is with Fairytale Journeys Travel, an Authorized Disney Vacation Planner.
I wanted to thank you again for booking our vacation to Disney for 4 days and the 3day cruise…for ALL 17 of us and traveling during one of the busiest times of the year (Christmas)!!!!
You did an amazing job and were in constant communication with us through the entire process. I appreciate that you really made yourself available for any questions, concerns or challenges we had and you handled everything beautifully.
We have used another similar service in the past and I can tell you that you blew them away on all fronts. We loved all of the venues you chose for us: Parke Place, Garden Grill and the Crystal Palace. You set up all of our fast passes and arranged for transportation for all of to and from. Was able to secure a scooter rental for my mother in law and get my in laws from the port to Fort Lauderdale after the trip. You did so many big things but added small touches.
I will recommend you to anyone whose asks and even if I overhear anyone talking about Disney I will just insert myself in and tell them about you and what you can do. Will definitely use you again in the future!!!!
under 300 for a picture book i will most certainly create. I wanted to share a couple pictures with you (attached).
Thank you again, and i’ll certainly reach out the next time we want to visit the happiest place on earth.
Best,
David Golden
As an avid Disney fan, I’ve booked my fair share of Walt Disney World vacations on my own. However, when it came to booking my Christmas Vacation at Walt Disney World, I felt like I needed some help. I was trying to piece together all of the tips and trick for surviving Christmas time at Disney, but it easily became overwhelming. That’s when I reached out to Sharleen.
I was looking for someone who could work with me and expand my Disney World knowledge. Sharleen was exactly what I needed! She listened to every wish I had for my vacation and took it to the next level. Sharleen was able to break down all of the Christmas events and experiences for me. She suggested which would be the best for my family to make our experience magical. Sharleen made the vast amount of overwhelming information understandable and exciting!
I also work full time, so getting onto My Disney Experience to book hotel reservations, dining reservations, and Fastpasses in a timely manner was extremely difficult. Sharleen always made sure to be online the moment bookings were available to get the exact times for dinning reservations and Fastpasses my family requested. She even snagged a Fastpass for popular rides like Slinky Dog Dash and Seven Dwarfs Mine Train. Sharleen made the booking process effortless and exciting.
From Mickey’s Very Merry Christmas Party to The Christmas Tree Trail in Disney Springs, Sharleen made sure we fit everything into our schedule and planned in some much-needed rest and relaxation time. There would be a lot of things I would have missed out on if it weren’t for Sharleen. I now use Sharleen for all of my Disney Vacation planning and I wouldn’t have it any other way!
Emily was so kind and patient with me! I had a zillion questions and changes and she never seemed put out. She even gave us many tips while on our trip to better maximize our time. I would recommend Emily to anyone who needs assistance in planning a Disney vacation!
Emily is the perfect Travel Agent, specializing in Disney. She made our trip planning fun, offered expert advice, handled all our crazy changes, and offered on the ground support. We have done several trips with her now, and Emily has helped us navigate Disability Services for several of our children, making things as easy and streamlined as possible, and even once got on the phone with me to completely rearrange a trip, when my husband had to have emergency surgery. She will make any trip more magical, and I cannot recommend her enough.
Carter did an amazing job with not only our family vacation, but he has been spectacular every step of the planning process with my trip with my boyfriend. On our family trip I didn’t have to think once about where to be, when to be there or what to do. Carter had it all figured out for us by asking us and talking to us and with that creating a schedule that fit with our trip. We barely had to wait in any lines and got an amazing experience on our Disney trip. Thank you Carter! – Meghan C.
Posted on Melissa MaurielloTrustindex verifies that the original source of the review is Google. We booked our first Disney cruise with Brianna and she was spot on with our room location and helpful tips. We enjoyed our vacation and would highly recommend going with her for booking all of your Disney travel needs.Posted on Karen EricksonTrustindex verifies that the original source of the review is Google. Lisa Dollar, Fairytale Journeys Travel, booked our amazing Royal Caribbean Wonder of the Seas cruise. We had a small window to work with and she found us the best fit and handled the rest. She made it easy and her packet included everything we needed for our trip. Thank you, Lisa, for answering all of the questions so we could just go and enjoy an unforgettable vacation!Posted on Jacqui BergTrustindex verifies that the original source of the review is Google. Excellent! Every step of the way was planned seamlessly which made for a wonderful vacationPosted on Laurie RogersTrustindex verifies that the original source of the review is Google. Rebecca Cooper made my reservation process so easy! I was sick with the flu when I was coordinating with my daughter-in-law for our Disney Cruise. Rebecca kindly handled all of my end of the process!Posted on Marta OrtizTrustindex verifies that the original source of the review is Google. Sarah- This was our fifth cruise booking with you, and once again you made the entire process so easy and stress-free! You are always so knowledgeable, helpful, and incredibly responsive. No matter what questions we have, you stay on top of everything and make sure every detail is taken care of. We truly appreciate all of your hard work and dedication. Thank you for always going above and beyond to help create amazing memories for our family. We can’t wait to book our next adventure with you!Posted on Julie ShirkTrustindex verifies that the original source of the review is Google. The entire process with booking was easy and straight forward. Any questions were answered quickly, even the very basic questions! Kim was amazing to work with, I have, and will continue to recommend her for anyone looking to book a Universal/Disney trip for their family! Thanks again Kim for all your help :)Posted on Tabitha BrannonTrustindex verifies that the original source of the review is Google. Gayla Land was absolutely awesome in booking our recent Barbados Sandals trip. She was available to answer all my questions. The booking, flight, transportation, and resort was seamless. She even spoke to staff while we were there and quickly had our request and needs met. Could not have asked for a better experience booking with Gayla. Thank you so much for taking care of us. We will be booking again real soon.Posted on Jessica GonzalezTrustindex verifies that the original source of the review is Google. I recommend everyone to use Fairytale Journeys Travel for all travel needs. Bri is so knowledgeable (especially about all things Disney) and she’s so kind and helpful. I love that she gets as excited as we do going on our trips. She’s so attentive and loves saving you money! I’ve been using Fairytale Journeys Travel for about 2 years and now my family uses them too. 10/10 would definitely recommend!Posted on Seth JonesTrustindex verifies that the original source of the review is Google. I 100% recommend Tricia! she's been by our side the entire trip making everything so smooth and easy. she's been just a text away and has answered every question I've had and done all the work to make our disney vacation the best! we've already booked our sandals honeymoon through her and are in the talks to use her for another disney trip! she's awesome! 5⭐️Posted on Kassi MaurerTrustindex verifies that the original source of the review is Google. Disney is its own universe and its own language, and there is so much to know. The help that Rebecca Cooper of Fairytale Journeys provided us was invaluable! She helped me understand all the options and get things booked. I had so many questions in the final week before and she was responding to us on Mother's Day Weekend! I certainly did not expect a response until Monday, but she was always so responsive and going above and beyond. She stayed on top of booking magical extras that were booked solid and found a slot, and found us money saving tips with our military id. She had great recommendations on our daily schedule, and even helped us look into adding Universal time to our stay. We were so appreciative of all her help and highly recommend her services!
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
We also book All Inclusive Resorts, hotels, and car rentals. Contact us today for a Free Quote! Our Services are Free.